Refund Policy

Customer Refunds are at our Discretion. 

Where Local French Law (similarly called statutory Rights in the Uk)  applies Local European French Law is always followed.

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You must provide a current dated copie of your valid piece of Identity showing your name and address.  If No valid Identity is provided NO Refund can be given.

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You should keep All original Packaging in which the goods were received. Your Receipt and ALL Records of your Purchase in a safe place in case of requiring any Refund.

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We do not refund return Delivery, Courier, Insurance or Postage costs. 

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If any of these Documentary required proofs are "missing" "Incomplete"  or damaged to the effect they cannot be recognized or read, regretfully we are UNABLE in that circumstance to issue any refund. 

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Refunds can only be given in the above specific circumstances.

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​Prevention of Fraud and Money Laundering. 

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Please note, Refunds CANNOT BE MADE if the customer does NOT have Valid Identity of name and  Address, possess the Receipt and Relevant Proof of payment Purchase details.  

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Product PIRACY and Re Castings.

With the advent of Modern Technologies, and Electronic Selling Platforms, there is a perceived Problem in the Industry with Copyright Infringement and Piracy Copy Products being made and sold, "passed off" as originals.

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Piracy Products use stolen Figures to re create fake "Masters" and produce illegal back street Toolings that break Intellctual Property and Local and International Laws.

Piracy Products are often linked to Money Laundering and Criminal Activities.

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IF we have strong reason to suspect that "Recasting" has been involved in any attempted "refund" return, or that someone has purchased Piracy Figure or kit items from an Online Seller, this will be reported to the relevant Legal authorities.

That MEANS the Police, Trading Standards Office, Chambers of Commerce, Customs Internal Revenue (Income Tax in the UK) and Tax VAT .

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Please note. Studio Paris Art (SPA Miniatures) do not make figures kits or toy soldiers for anybody "else" and do not give authorisation to anybody else to somehow produce our Products.

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Piracy Figures are of poor surface definition and quality, and violate the rights of genuine toy soldier and Model producers and deny them their rightful lawfully due proper incomes from all their hard work.

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WARNING

The Penalty in France for copying Intellectual Property and violating Legal Copyright is UP TO £300,000 Euros in Ammende (Fines) and up to THREE YEARS IN CUSTODIAL PRISON.

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